Frequently Asked Questions
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Unfortunately, my website only accepts creditcards for reoccurring subscriptions. I am trying to find out if there is a way I can work around this.
For now, you can however buy the ‘one-time’ option. As long as you buy this before the 25th every month, you can receive them too!
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I always send the Queer Mail Club on the first days of the upcoming month! So if you ordered before the 25th of July —> I will send your mail club on 1-3 of August
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Yes! I designed and illustrated everything myself!
If there is a collaboration, this is shown with the project or product.
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Did you wait for 2 weeks since you got the confirmation email? If the mail club still hasn’t arrived, please send me a DM or email! I will send you a new one!
Mail club & art
Shipping
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Since I am a solo artist, I have limited time in when I can process orders. I try to send orders every Monday & Thursday.
T-shirts are not in stock, so if this is included in your order, it will take 5/6 business days extra to process.
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Yes, absolutely. We know that not everyone feels safe or comfortable sharing their queerness openly with roommates, family, or neighbors.
Every package is shipped in plain, unbranded packaging with no logos or text that would identify it as queer-related mail.
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Once I have everything (t-shirts are not in stock, other items are), I will send it with a stamp or label via PostNL. See their current status of delivery times.
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The Queer Mail club is available worldwide and other products are available in the Europe.
Do you want to order something outside of the EU? Send me a DM or email so we can figure it out together.
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Did you order a product, but is it not fitting how you hoped? It's possible to swap the shirt for a different size, but the shipping costs will be on your account.
Question not answered? Click here to send me an email!